help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Battery short life and not syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-30-2018 13:03 - last edited on ‎02-01-2018 08:35 by Moderator Alum

‎01-30-2018 13:03 - last edited on ‎02-01-2018 08:35 by Moderator Alum

What's with this rapid battery drain issue Fitbit?  This time I got 23 days.  Plus it refused to sync yesterday but is today.  Its all getting worse instead of better.

 

Moderator edit: subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎02-01-2018 11:58

‎02-01-2018 11:58

Welcome to the Forums @SunsetRunner! Thank you for sharing your experience with Fitbit Zip. Also, I really appreciate all the time and effort you have invested with this issue. Our engineering team is aware of the battery issues that at the moment some Zip users might been experiencing. Be assured that they are working to solve this as soon as possible.

 

In the meantime, please double check that:

Also, make sure that you are following the main thread for this issue Zip rapid battery drain on iOS version 2.41.1.

 

Regarding your syncing issues, take a look to these steps to fix your syncing issues with the iOS app. If this doesn't work, follow the help article Why won't my Fitbit device sync?

 

I hope this helps, keep me posted! 😉 

Lucy | Community Moderator, Fitbit

Did you like my answer? Vote for it!

Best Answer
0 Votes