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Calorie counter

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My calorie counter is way off. how do I reset it or program it to do the right thing?
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Without providing any details as to what "way off" means, I might suggest that the calories you are seeing are your basal metabolic rate (BMR) calories. Based on the height, weight, age, and gender you enter into your account, Fitbit calculates the calories you burn during the day just by being alive. It sets this to a constant rate over the day by dividing the total by 15 minutes, the segments you would see if you look at a plot of your calories. Then, over the day, it adds these calories on. When you exercise, Fitbit adds those calories burned to your BMR calories.

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