Can't connect zip with my fitness pal

[Shelleybelle]

Wondering if anyone can help with this please? Every time I try to connect I'm taken to a page that says they are experiencing an internal server problem and to try again later. I've been trying for a little under a week! Thank you.

[lorimc55]

I have been having same issue for the last week as well.

[Shelleybelle]

It's strange isn't it. I've sent an e mail but it takes a couple of days to get a reply.

[lorimc55]

I went and chatted online. They told me to revoke my access and give mfp access again. I did that and the same issue is happening. They then told me to contact mfp about. I was not impressed with customer service at all. Jose was extremely rude and argued with me like I didn't know what I was doing . Ugh

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[Shelleybelle]

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[Shelleybelle]

How rude! I would send an email to them about the customer service you recieved. Thank you for helping. 🙂

[Moslady1]

I'm having the same problem. Did anyone get a workable solution?

[Shelleybelle]

No, afraid not. I got an e mail from them telling me how to connect it. I already know how, it was the fact it just wouldn't work!

[Moslady1]

I just got my email telling me the same thing it told you. I know how to do it but it won't work. Ugh.

[lorimc55]

I've sent an email to mfp as well. I get no response. Not impressed with customer service

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