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Cannot see the new hourly activity tile on my phone app

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I have done a hard reset : no tile
Re-installed Fitbit app : no tile
Re-installed then done a hard reset : no tile
Any ideas please
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@Paz77_uk wrote:
I have done a hard reset : no tile
Re-installed Fitbit app : no tile
Re-installed then done a hard reset : no tile
Any ideas please

@Paz77_uk Welcome.. Unfortunately the Zip and One don't have that feature and the para telling you that is at the bottom of the link..

 

Here is the extract

 

"The Hourly Activity and Stationary Time tiles are available for anyone using a tracker that has the auto-sleep feature, which includes all trackers except for Fitbit Zip and Fitbit One. Keep in mind that Hourly Activity and Stationary Time are different from Reminders to Move, which is a feature that currently only exists on Alta, and is a physical vibration from your tracker each hour when you haven't taken 250 steps yet".

 

@MatthewFitbit for info..

 

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
Best Answer

Thank you for your comments @Paz77_uk! As @Colinm39 mentioned, the Hourly Activity goals are not available for the Fitbit One and Zip.

 

This is because the trackers with auto-sleep capability can accurately distinguish between Sleep Time and Stationary Time. If a tracker doesn't have this ability to distinguish, results for Stationary Time could be mistaken for Sleep Time, which results in indistinguishable data.

 

Hope this helps! Let me know if you have any questions Cat Very Happy

Fitbit Community ModeratorHelena A. | Community Moderator, Fitbit

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