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EXTREMELY EASY STEPS To Register Product for NON "techy" individuals

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‎07-04-2018 11:13

‎07-04-2018 11:13

As an "aged-advanced" grandma, who is NOT "techy", PLEASE introduce an EASY, SIMPLE, 1-2-3 guaranteed method of registering one of your products!!!  I grew up with party line telephones and only radio, I do not own a smart phone, have learned the rudimentary methods of utilizing a computer, still love printed books, am in AWE of everyone who understands and has mastered this world of technology.  All I want to do is count my steps each day... simple, easy peezy.. after almost 2 hours of help from a wonderful "chat" person I still am not connected.  I mean  REALLY....   there HAS to be an easier method!!

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‎07-04-2018 22:26

‎07-04-2018 22:26

Oh yeah, which Fitbit did you get?

Stepping in the U.S.A. since September 2013. Android 14

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3 REPLIES 3

‎07-04-2018 22:25

‎07-04-2018 22:25

Hi @sharonmb

 

If you have a home phone, old fashioned land line, give a call to customer support's phone (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA.

 

They can walk you step by step to get set up.

 

As long as you have a sales receipt for the purchase and get set up, you're registered.

 

What computer do you have - Windows or Apple?  The more we know, the better to assist you.

Stepping in the U.S.A. since September 2013. Android 14

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‎07-04-2018 22:26

‎07-04-2018 22:26

Oh yeah, which Fitbit did you get?

Stepping in the U.S.A. since September 2013. Android 14

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‎07-05-2018 13:24

In response to Odyssey13

‎07-05-2018 13:24

MIRACLES  NEVER  CEASE!!!!   I started afresh this afternoon.... and "zip-a-dee-do-dah"  "bing-bang-boom"... I somehow got into a different set of directions... I am SET  UP ... My ZIP is ready to go... so this old Omi is hitting the sidewalks!!!   THANK  YOU  for your reply... it was a wonderful feeling to know SOMEONE could read my stress and distress and take the time, put forth the effort and be thoughtful enough to offer some advice and encouragement!!!   MANY   MANY  THANKS!!!

@Odyssey13 wrote:

Oh yeah, which Fitbit did you get?

 

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