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Fitbit Zip- Time, display, and battery drain issues

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‎05-31-2016 20:00 - last edited on ‎06-01-2016 11:47 by Moderator Alum

‎05-31-2016 20:00 - last edited on ‎06-01-2016 11:47 by Moderator Alum

The app didn't show the correct minutes in this past few days and today show nothing. Can you tell me how to correct the situation. Also the apps show battery low and back to normal on and off even after I replaced a brand new battery in it

 

Moderator edit: Subject clarity 

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‎06-01-2016 12:30

‎06-01-2016 12:30

@Winghone Welcome to the Community! Sometimes the Zip will experience these types of issues when the replacement battery isn't properly inserted. I recommend checking out our recent post for instructions to help reinsert your Zip's battery. 

 

If the issue persists, restarting your tracker is a great next step.

 

Let me know how this goes! Smiley Happy

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