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Fitbit Zip has died

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‎05-21-2020 03:21

‎05-21-2020 03:21

A couple of months ago my beloved Zip simply stopped working - new battery installed, but still not nothing, any ideas? Used my laptop to sync it, saw there was an update available, but nothing!

 

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‎06-26-2020 18:03

‎06-26-2020 18:03

Hi ibby154,

  Did you try cleaning the battery contacts with a Q-tip and a dab of rubbing alcohol. There could be dirt or a little corrosion on the contacts

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‎07-02-2020 09:05

‎07-02-2020 09:05

Have you tried using the Dashboard on an iPad instead? Maybe it will sync/update there instead of on your Mac. 

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