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Fitbit Zip not syncing

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‎07-26-2017 08:16 - last edited on ‎09-09-2021 11:02 by Fitbit Moderator

‎07-26-2017 08:16 - last edited on ‎09-09-2021 11:02 by Fitbit Moderator

i haven't beeen ablt to sync my zip since I got a new phone.  I downloaded the app to the new phone.  Do I need to pair it again?  How do I do that?

 

 

Moderator Edit: Clarified subject

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‎07-26-2017 08:33

‎07-26-2017 08:33

Hello and welcome to the forums @mathmusic

 

I recently got a new Android phone and thought I might need to pair it, too. What I did was log into my account and it seemed to pick up my Blaze without any problems.

 

Try that and let us know how it worked for you.

Stepping in the U.S.A. since September 2013. Android 14

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