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Fitbit did not sync after power and Internet outage

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‎08-19-2017 09:53

‎08-19-2017 09:53

We had a storm come through, power & Internet outage. My Fitbit did not sync yesterday.Anyone have an idea how to fix it. I've tried to log steps but it keeps adding more to today's steps. What am I doing wrong?

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‎08-19-2017 12:12

‎08-19-2017 12:12

Thanks for stopping by @Sweetie14! This sounds odd. To make sure that your Zip is working correctly, please restart it. Also, you can try these steps to fix your syncing issues. 

 

I hope this helps, keep me posted! 🙂 

Lucy | Community Moderator, Fitbit

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‎08-19-2017 17:27

In response to LucyAP

‎08-19-2017 17:27

Thanks for the response so quickly. I have no idea what happened or how it happened but awhile after I sent that message it fixed itself. I appreciate the help. Thank You!

Sent from my iPad
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