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I have a newer phone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-11-2016 06:41

‎03-11-2016 06:41

The app did not upload on new phone and when I go to computer the fitbit zip does not upload and says there is already a fitbit assigned.   Is there a phone number to call for help?

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‎03-11-2016 07:13

‎03-11-2016 07:13

Is the device you are trying to sync to a supported device?

 

Apple

 

Android

 

Windows

 

Phone Support:

Calling from US:

 

(877) 623-4997

 

Calling from Abroad (add +1, US Country Code)

 

+1 877 623-4997

 

Note:  Toll-free number from within America,

Costs can apply when calling from abroad (outside America).

 

Monday - Friday:

 

From 4am-8pm PST (US)

 

Weekend:

 

From 6am-5pm PST (US)

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