04-16-2016 17:54
04-16-2016 17:54
04-17-2016 08:33 - edited 04-17-2016 08:35
04-17-2016 08:33 - edited 04-17-2016 08:35
@Kelbunny Welcome to the Fitbit Community! I'm so sorry to hear that! It is always good to report that to customer service for them to be aware and check what solutions they can provide. Make sure to check the warranty!
Keep me posted!