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My Fitbit Zip hasn't synced for three days.

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‎01-23-2024 18:19

‎01-23-2024 18:19

The battery in my Zip is fine and the dongle is in its usual place in my PC, but my Zip hasn't synced for three days. Is there a way to force a sync? Is there a reason why it's not syncing? Thanks.

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2 REPLIES 2

‎01-23-2024 19:08

‎01-23-2024 19:08

Hi @Silvergate  Fitbit removed the ability to sync via computers a while back. You need a compatible tablet or smartphone in order to sync your device.

Stepping in the U.S.A. since September 2013. Android 14

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‎01-30-2024 23:53

‎01-30-2024 23:53

Mine synced. Computer was too unreliable and I needed the port so just used my phone instead about 1 year ago.  It syncs fine but I have to down swipe a few times to get it to work.  

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