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My Steps do not show up on my Dashboard!

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‎06-30-2016 10:50

‎06-30-2016 10:50

I have a Zip and I just got back from being out to the country for 2 weeks.  My steps showed up the whole time I was out of the country on my pedometer readout, however, I was not able to sync while gone.  I synced immediately upon returning, but none of my steps showed up on my dashboard for my 2 week trip.

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‎06-30-2016 23:20

‎06-30-2016 23:20

Hello @nancediva on your dashboard it wll show you the last time that the Zip successfully synced? This could be a cue.

Ive never gone that long so im not sure how long it will take the ateps to show up, a couple things to try. It might not be imedeate sometimes i find sleep takes 6 hours.

 

First log into Fotbit.com and see if they show there. Im not sure if your using a phone or conputer and if it might be Win 10. If you do use an app then try logging out and back in.

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