My Zip won't stop counting, now have inflated steps history

[vhovar]

I started receiving email messages last evening and this morning about earning badges for all the steps I've walked. I looked at my Zip and realized the step counter was incrementing on its own while I held it in my hand. The only thing I could do was to take the battery out and put it back in. Once I did that it seems to have stopped. The problem is that from 5:40pm last evening through this morning at 9:20 it has recorded that I've taken over 128,000 steps (1000 every 5 minutes). Is there anyway I can remove those steps from my Dashboard?

[AlejandraFitbit · Accepted solution]

Welcome to the Community @vhovar. Thanks for troubleshooting this by yourself. If you want to negate those extra steps, you can do it by manually logging the activity driving by doing the following from a computer:

1. Go to the Activities page by clicking Log at the top of your dashboard, then click Activities. 
2. Under Log Activities, click a common activity or search for your activity in the search box. 
3. Select your activity from the search results. If the activity is not in our system, you have the option to create your own activity by clicking the Create custom activity text that will appear below the search field. 
4. Enter the duration, distance (if applicable), and start time of your activity. You have the option to manually enter the number of calories burned here if you'd like to. 
5. Click Log Activity. Your activity will now be visible and editable in the Logged Activities area. 

Let me know the outcome. 

[vhovar]

Thank you for your help Alejandra, I didn't realize that when you entered a walking activity of steps it would erase what had been automatically recorded and updated. I was able to correct the inflated number of steps sucessfully.

Regards,

vhovar

[AlejandraFitbit]

You are welcome @vhovar I am glad to hear that your information is now corrected. If you need anything else, do not hesitate in posting it.

Keep the stepping up!