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Not Syncing Active Minutes?

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‎09-02-2016 19:40

‎09-02-2016 19:40

My zip is either not Syncing Active Minutes or not recording them properly. I have 20k steps and 9 active minutes and it's 10:30p. Anyone having this issue or know how to fix it? Thanks in advance!
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‎09-02-2016 19:45

‎09-02-2016 19:45

Hi aries331

 

Feel free restarting your 'buddy' if not already done.

 

Restart the tracker

 

URL: Click / Tap to open the Fitbit Help Article 'How do I restart the tracker?'

Hope it helps

 

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‎09-05-2016 06:39 - edited ‎09-05-2016 06:41

‎09-05-2016 06:39 - edited ‎09-05-2016 06:41

Welcome to the Fitbit Community @aries331, have you experienced this issue with the Active Minutes again after the restart proceed @SunsetRunner mentioned?  This procede has helped other users who have experienced similar difficulties. Keep me posted. 

Davide | Italian and English Community Moderator, Fitbit


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