Zip won't sync all of a sudden?

[mousee]

zip screen is blank, won't show anything -- what do I do?

[EdsonFitbit]

Welcome to the Fitbit Community @mousee. It's great to have you here. I would recommend checking out @vomitofthemind's steps to verify the battery contacts inside of your Zip. If this doesn't work, please make sure the battery has charge. Let me know how it goes.

I've moved your post to a new thread since it is about a different topic. Catch you later. 

[ChrisMack]

This happened to me last winter.  I wore it out when it was very cold, it was only 8 degrees out.  I don't know if this was why, but after that when I went to synch, it was blank.  I changed the battery, still nothing.  I ended up a couple of times I believe on the phone with customer support.  Once it was determined the zip was toast, they just sent me another one totally free.  I had only had maybe 7 months though at that point.  So give the customer support a call, they are very good about trying to resolve any issues you have.

[EdsonFitbit]

Thanks for joining us @ChrisMack. I'm glad to hear about your great experience with Customer Support.  Like you mentioned the environment could be one of the reasons why a Zip would stop working. I just checked out the product manual and found the following:

@mousee If necessary, you can reach out Customer Support here. Hope you get back on track as soon as possible.

Keep up the super stepping.