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Syncing Zip with Kindle Fire

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‎04-13-2022 08:41 - last edited on ‎04-14-2022 06:39 by Fitbit Moderator

‎04-13-2022 08:41 - last edited on ‎04-14-2022 06:39 by Fitbit Moderator

I have a new Kindle Fire HD & am struggling to sync my existing zip to it. When I try to pair new device, it says can't pair as 'incorrect pin or passkey' but I haven't been asked to type one in. Can anyone help please?

 

 

Moderator edit: updated subject for clarity. 

 

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2 REPLIES 2

‎04-13-2022 09:33

‎04-13-2022 09:33

Hi @Nesss  the Kindle Fire doesn't use a true Android operating system. It actually uses Amazon's own version of a system and you can't use your Fitbit with it. You'd need a compatible phone or tablet other than your Fire to get it to work. As for the pin or passkey, that happens when you try to pair it to the bluetooth. The Fitbit uses bluetooth, but it doesn't pair directly with it. The pairing is the email address/account and the Fitbit Zip. You have another way to set it up? Maybe a friend has something you can use?

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎04-13-2022 12:44

In response to Odyssey13

‎04-13-2022 12:44

Thanks for your suggestions. However this has only been an issue with my new kindle, I have had no problems syncing my same zip with previous Kindle Fires.
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