Nice to see you here @zipnotsozippy! These two (your online Dashboard and your Community profile) can have different names. Since in the Community you will assign yourself a unique name so all the users can reach you with that name. If you want to edit your Community username, you need to follow these steps:
- Click on your picture at the top-right and choose Settings from the menu.
- Navigate to Personal > Username
- Click Save to commit the changes.
Now regarding about the Community Ranks, your rank is an indication of your involvement within the Fitbit Community. If you visit the community often, your rank will change to reflect the time you've spent here. By posting and contributing to discussions, your rank may increase further.
Ranks are based on several combined metrics, including time spent in the community, number of topics created, total votes received, and Accepted Solutions received, among others. Walking-related ranks like "Stepping Up" and "Powerwalker" are reserved for those who have not yet made a post in the community. Jogging or running-related ranks like "Jogger", "Strider" and "Sprinter" are earned by those who contribute their ideas and engage with other members by posting new topics and replies. All new users are granted the rank of "First Steps" followed by "Stepping Up" and "Keeping Pace". When you make your first post, you will be known as a "Jogger", after 5 posts and 4 days as a valued member of the community, you will become known as a "Recovery Runner". Additional ranks include "Interval Runner", "5K Racer", and eventually even "Ultramarathon Runner". To read more about this you can check the Community FAQs.
I hope this helps, keep me posted 🙂
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Best Answer