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Wont sync all of my steps

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‎02-11-2017 20:29

‎02-11-2017 20:29

My fit bit is at 15,150 steps, but is only giving me 11,760 on my dashboard when i re-sync. Please help!

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‎02-19-2017 10:27

‎02-19-2017 10:27

Hey hey hey, thanks for stopping by @Staciamey! This sounds odd. If you are using the Fitbit app, please log out and reboot your phone. Once your phone is up, please log back in.

 

Also, you can check this post with helpful tips on how to solve syncing issues. 

 

I hope this helps, keep me posted! 😉 

Lucy | Community Moderator, Fitbit

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