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Zip battery lost a lot of steps

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‎04-23-2016 07:32

‎04-23-2016 07:32

Last night around 9pm I was having trouble getting my Fitbit to sync. This morning i woke up and the low battery symbol was still shown but steps were counting. I ran for 40 min this morning and looked at it occasionally and the last I remember it was over 4000 steps for today. Then I looked and battery was completely dead. I put a new one in and sync and it finally updated yesterday's steps correctly but it did not count anything from today and I started back at 0.
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‎04-24-2016 09:54

‎04-24-2016 09:54

@djgeneral Probably that happened because it ran out of battery before a sync was made. Don't worry, the best thing to do here is to manually log that run. It will give you accurate data and you will recover the lost steps. 

 

Try that out and let me know how it goes! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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