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Zip display keeps disappearing

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‎10-20-2016 09:11

‎10-20-2016 09:11

I just replaced my battery (twice to be sure the first wasn't bad) and my Zip seems to be working fine and 10 seconds later, the display will not activate and step will not track. I tried removing the battery to reset the Zip but nothing seems to work. Its also past the warranty date so Fitbit will not even take a look at it 😞

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‎10-21-2016 12:55

‎10-21-2016 12:55

Welcome to the Community @cupidzgirl! Thank you so much for the troubleshoot that you've done. If your Fitbit Zip is no longer under warranty. You may want to still contact Customer Support, they offer you a 25% discount that you can use if you want to buy another tracker. 

 

Hope this helps. Thank you for your understanding! 

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