Zip sleep log

[StrayFeral]

Hello,

I know Zip can't log the sleep. But the manual says that I can log it manually on the website (unfortunatelly the Android app also can't). However just tried to log my sleep in the website and it does not allow me. The manual also says something that when you put the tracker into sleep mode it will then log the sleep.

So two questions (please answer BOTH and put the question number as to which question you answer, thanks!):

1) If I put Zip into "sleep" mode, would this make it to log "sleep" into my Android phone?

2) Why the website does NOT allow me to log sleep manually? How can I do that?

Thanks!

PS: I don't own any Fitbit at the moment, but I like Zip the most (none of the others show smiles and that's super cool). I like the Android app so far, but if it will not allow me to log my sleep even manually, guess I will not buy.

[MarreFitbit]

Welcome to the Fitbit Community @StrayFeral, hope you're doing great today! Very strange let me say... I've tested this with my Zip and the Dashboard online and also my phone let me to manually log my sleep.

• Is this the first tracker you have?
• Have you set it up already?
• Do you see the Zip connected on your account?
• Have you checked that your Fitbit app is updated?

I'll be around! 

[kjchouin]

Hi.  I also don't see a way to manually track sleep on Android or the Dashboard.  I just got my ZIP last month.  It's my first (and only) tracker.  It is setup and I can see it in my account.  The app on my Galazy S7 is up to date.

I chatted with support.  At first they said I should be able to manually track sleep.  Eventually they verified that they didn't see the option in a Zip only account.  The support person I chatted with suggested I post in the forum since the Fitbit engineers monitor the postings.

[MarreFitbit]

It's nice to see you around @kjchouin, hope you're doing great! Thank you for your suggestion. We're constantly striving to improve Fitbit products and services, and we very much appreciate all of the input we receive from our customers. The best place to make your voice heard is the Ideas board on our community, which our product development teams consult regularly to ensure we're delivering on what our customers need and want. Please take a moment to visit and give us your feedback. 

I've found the suggestion "Sleep log for the Fitbit Zip" created by another user. You can vote for the idea and add your comments. Our product team looks forward to reading and incorporating your suggestions into future versions of Fitbit trackers and apps. 

Thank you so much for your feedback and for participating in our community!