02-03-2019 11:58
02-03-2019 11:58
My zip was syncing fine until my s9 had an update. Now the zip will not pair with my phone. I have tried uninstalling and reinstalling the Fitbit app. I have taken the battery out of the zip. I have attempted to change settings on the app and my phone. My phone's bluetooth and location are on. Still no luck. My phone will find my zip but says it cannot pair and to check device settings. Fitbit keeps popping a message that my zip and my app need linked. Please help.
06-01-2019 14:41
06-01-2019 14:41
They (Fitbit) obviously do not care to fix this.
06-01-2019 14:42
06-01-2019 14:42
Seems like it would be easy to fix in todays day and age...ridiculous
06-01-2019 14:45
06-01-2019 14:45
This has been going on since February, they are not fixing it nor do they care. Buy a Garmin. I love mine and it works perfectly, better then my zip ever did
06-01-2019 15:49
06-01-2019 15:49
Actually, this has been going on since Aug 2018. But I can say that I have adapted to my G a r m i n. Vi vo fit 3 nicely! It works great, great app, and supposed to have a 1 yr battery life.
06-01-2019 17:59
06-01-2019 17:59
06-02-2019 12:46
06-02-2019 12:46
06-03-2019 18:18
06-03-2019 18:18
I've been thinking of replacing my Zip with the Garmin. Some reviews on Amazon said the Garmin had a similar sync issue when Pie was released. I like the Zip because I don't have to wear it on my wrist, and I've been syncing it on my PC, but don't always have the laptop with me. Do you clip it on your clothes, or wear it on your wrist? And is the Garmin app more reliable?
06-08-2019 19:53
06-08-2019 19:53
My experience too. Seriously starting to hate this ZIP. I'm thinking of switching to a different brand.
06-09-2019 05:15
06-09-2019 05:15
10-12-2019 12:01
10-12-2019 12:01
No they don't care this is been a problem for over a year
10-12-2019 12:18
10-12-2019 12:18
10-22-2019 15:47
10-22-2019 15:47
Same here using Samsung S8, about ready to take a hammer to the whole mess.