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Zip won't sync after upgrading my phone

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‎01-21-2023 07:28 - last edited on ‎02-12-2023 05:57 by Fitbit Moderator

‎01-21-2023 07:28 - last edited on ‎02-12-2023 05:57 by Fitbit Moderator

I got a new iPhone 14. My Fitbit is a Zip, which I love because I don't wear watches. My Fitbit steps synced with my old iPhone, but since I got the new one it won't sync. I've tried deleting it and reinstalling on both the Fitbit app and Noom app. I get a message on Fitbit to pair with my phone. I thought it was! Any suggestions?

 

 

Moderator Edit: Clarified subject

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