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Do I need to turn my Bluetooth on in order for my Zip to sync?

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‎05-23-2017 02:23 - last edited on ‎09-09-2021 10:59 by Fitbit Moderator

‎05-23-2017 02:23 - last edited on ‎09-09-2021 10:59 by Fitbit Moderator

Do I need to turn my bluwtooth ob every day in order for my zip to sync and myst I have my android with me when I walk? only the first day recorded my steps and the rest of the week says zero steps on my report.

 

 

Moderator Edit: Clarified subject

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‎05-23-2017 07:33

‎05-23-2017 07:33

You do need bluetooth to be on in order to sync but your zip will happily track your walk on its own even if you don't have your phone with you. It can store the data up to 7 days between syncs but it's recommended to sync at least once per day.

 

Do you know if your zip is syncing ok?

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