Forum Posts

Resolved! Unable to see some stats in the Charge 5

I cannot only see steps, weight and days of exercise stats on my Charge 5.  This happened when I tried to reconnect my Aria scales.      Moderator Edit: Clarified Subject 

LibbyEg by Jogger
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  • 3 replies
  • 1 votes

Charge 5 counting steps while airborne

Anyone else find their fitbit Charge 5 counting steps while in an airplane? Has happened to me twice in my first week. Do I need to turn off GPS every time I fly, which is often?

Dtpow by Jogger
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  • 2 replies
  • 1 votes

Sleep Data

Hi. I’ve noticed that, although I wear my Charge 5 every night, the recent sleep score is split in two. There is a result for the evening that I go to bed, the a second one for 2 - 3 hours the following morning, usually starting at around 2am. The sc...

Make Charge 5 Step Count Manually Adjustable

My Charge 5 adds 12,000 to 15,000 steps when I first get out of bed. Either fix the software or make it manually adjustable so we can have a more accurate count. My Charge 4 never had this problem. Tell your progrmmers to fix the problem.