Forum Posts

Sense is not tracking my sleep data

All other health metrics are there except sometimes breath rate although, since it records the oxygen%, I assure you that I am breathing. Also, prior when i was getting detailed sleep data, the comparison to others my age/sex hasn't worked for 6+ mon...

pastimz by Strider
  • 90 Views
  • 0 replies
  • 2 votes

Health Metrics does not show "Oxygen Saturation"

This has existed for several months eventhough I wear my Fitbit Sense always. The app says "no data in the past 24 hours. Any suggestions on how to fix this? Tx

rbcap by Recovery Runner
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Cardio load is never calculated.

Hi,Since a few weeks, the app has added cardio load for my Sense 1.This feature is working for my wife (she has a Sense 2) but mine is always showing zero.My watch is always on my wrist (except a daily 30min charge as my battery is aging), since mont...

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N-Mi by Jogger
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  • 2 replies
  • 1 votes

Sense step discrepancy with the app

My Fitbit sense has been very good to me over the years. The past two days I have noticed a discrepancy from the watch to the app. About 1000 more steps on the app vs the watch. Could my watch be dying? Could the phone be pulling data from my phone t...

aedcce by Jogger
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Sense stopped tracking my breathing rate

We moved from Minnesota to the Rocky Mountains a month ago. Ever since we moved, my Sense stopped tracking my BR. It still tracks SpO2 and all other health metrics normally. BR is the only one not tracking. I tried reading all the articles linked her...

Can't customize clock faces on my Sense

trying to customise a clock or access its settings will return a blank screen. is there an alternative way to customise clocks? i checked on the Fitbit website, through my account, but couldn't find the option  thanksModerator Edit: Clarified subject

Sense stopped tracking my sleep data

My Fitbit Sense quit working properly once Google did away with the Desktop version. I'm paying for the premium version but my Fitbit rarely records my sleep doesn't record my vital signs, and steps are incorrect. I've been a customer since 2012 but ...

My Sense splits my exercise run activity in two

Hi,  Please can anyone help. I was doing an outdoor Bootcamp class in the Park, I selected Run exercise on my Fitbit Sense.  (I did not select Outdoor Workout exercise, as I know Outdoor Workout option will not appear on Strava).  I pressed start and...

Sense stopped tracking my heart rate and sleep data

My sense has not tracked sleep since September 2023. It's not tracking my heart rate either. I have tried ALL the suggestions. Still not working. What now?Moderator Edit: Clarified subject

Tjenn by Jogger
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  • 9 replies
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Massively inaccurate step count

As I have been sitting here typing this I have apparently walked another 50,000+ steps… yesterday. It is not only adding steps to my movement today, but also for the last 4 days. I have no idea what could be causing this issue.   

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Seamego by Jogger
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Sense won't respond to anything

Okay I know this has been posted a lot on here, but I cannot seem to fix it! I've tried the whole factory reset process, but once I feel the longer vibration like it's about to turn on, it goes right back to the restart loop. Ughhh. Anyone have any o...

t1ress by Jogger
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Sense is tracking too many calories burned

How accurate is the Fitbit sense 1 to count calories? I feel like I burn so much according to it? I think I burn around 2750 in a day but Fitbit sometimes go to 3500, I work in an office ... And workout 1h 3x a weekModerator Edit: Clarified subject

g1utta by Jogger
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Calorie totals incorrect on weekly display

Since last Tuesday, on the food page, the calories I enter for today show up on tomorrow for my calorie budget and for today, my daily total always shows what I entered from the day before.   

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Sleep stopped tracking my sleep data

I’ve tried everything that both posters and fitbit has said would fix the problem, but my Sense doesn’t track my sleep.  It sort of worked one night when it registered that I slept only 3 hours, but nothing since then.  Does getting up to go to the b...

Sense has not tracked my health metrics data since December 28th

My sense has not recorded any health metrics (except steps) since December 28th, 2023. No sleep, no average heart rate, no sp02, nothing. They are all blank. I have restarted the device and my phone. I have tried to reinstall the app, nothing is work...

Sense is not syncing my sleep data

The sleep is being collected on my watch, but nothing shows up in the morning (on either my watch or my husband's) until I log in when we fell asleep and when we woke up....then all, I mean all of the sleep stage information appears!  What is going o...

Spopar by Recovery Runner
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Hugely exaggerated step counts

Since the last app update, I've been seeing some days with ridiculously high step counts that are incorrect.  I've opened the app and seen the spinning numbers double the actual count for the day.While a good day for me is typically 14,000 to 18,000 ...

slalom_ by Recovery Runner
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Sense display is messed up

My Fitbit Sense no longer displays the steps, sleep score, and heart rate without pressing the left button.  The trajectory lines show, but the specifics do not.  Picture below.  I have unpaired phone and watch, turned off the watch and restarted, fo...

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Sense Activity tracking has become simplified

Hi there, my Sense is still tracking all my exercise activities, but it no longer shows detailed workout info / gps info / heart rates etc…. What’s going on?? Screenshot shown from my workout today….. how can I get all that info back? 

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Wrong HRV statistics applied in Readiness score

For free trial and subscribed Premium members, the Readiness score is based on wrong HRV statistics data, with this example showing it.Symptoms description:I noticed rather high Readiness scores, suggesting to explore the daily unrealistic limits, sh...

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FS64 by Recovery Runner
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New dashboard

I hate the new dashboard. Can we get the old one back?

Resolved! Fitbit Sense Core Stats display issue

For a few weeks now my Fitbit Sense has been displaying some alphanumeric string codes on the core stats screen in place of the usual labels and units. See the below screenshot.I have tried resetting the watch and syncing with my phone, but neither p...

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Sense will not track steps or heart rate

Good afternoon.  My Sense is about 2 years old.  A great fitness watch and timepiece.  Two days ago, it went to the Fitbit logo and stayed for about 12 hours.  Now it will not track steps or show my heart rate.  No lights on the bottom of the watch. ...

Problems with Snore & Noise Detect feature.

I have had ongoing discussions first with telephone CS who then escalated to a supposed higher level tech support.  There have been about 15 emails back and forth with no resolve to my issue. The problem is that some days the Snore and Noise detect f...

GaryW50 by Recovery Runner
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  • 7 replies
  • 7 votes

Resolved! SpO2 and ECG

When these 2 features will be available in Ukraine. Its very important to me features but i can't use them for what i pay my money... 

Health Metrics shows "No Recent Data"

I’ve worn my new Sense for 6 days and nights and it still says “No Recent Data” for heart rate variability, skin temperature, and breathing rate even though I’m based in the US. SPO2 reading only worked 2 days. Resting heart rate has worked every day...

Sense won't track my readiness score

I am not receiving a Readiness score. ??   I am wearing my Sense all day & night except when charging. It has been 14 Nights.  Anything else I should do?  Moderator Edit: Clarified subject

Letters and numbers no longer show up after update on Sense

Not sure if this is the best place, but my Fitbit Sense no longer has letters or numbers that show up on any of the screens since I updated it earlier this week. It will tracks to my phone app, and I can scroll through everything, but am unable to se...

castro8 by Jogger
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Resolved! Sense won't track my EOV data

I have tried force stop, restarting and resetting the Bluetooth connection methods.  Nothing seems to work. Any suggestions?      Moderator Edit: Clarified subject

Deba48 by Jogger
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Sense is increasing the battery usage

Has anyone else seen a marked increase in their Fitbit Sense battery usage? A battery for me use to be able to last 4 or 5 days - I would refrain for charging it when I was washing, just to see how long it would last. In the last 2 weeks though, ther...

higol00 by Jogger
  • 189 Views
  • 3 replies
  • 2 votes

Health metrics missing from dashboard

Hi, I'm a Sense owner with Fitbit Premium but I cannot find the Health Metrics dashboard in the app on my phone (Samsung Note10). Somebody could help me how to fix the issue? Thanks!   Moderator Edit: Clarified subject and updated label

MKata by Recovery Runner
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  • 24 replies
  • 17 votes

Resolved! General review about the Fitbit Sense

I like Fitbit. But after using a Sense for about 8 months, I come to the conclusion that, with all its bells and whistles, Sense was a bite more than Fitbit could chew. And that's a pity, because it's affecting the brand's prestige, in my opinion.   ...

Sense won't track my heart rate variability

Six month old Sense reported HRV daily for first two months, then started missing some days which increased to no reports at all for the last three weeks. I reset the Sense to factory specs, deleted and re- installed the Fitbit app on my iPhone and p...

Tormar by Jogger
  • 361 Views
  • 4 replies
  • 1 votes
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