Sense is not tracking my sleep score accurately after the latest update
My sleep score went from'70s and '80s to 30s and 40s after last update, some time in September or October. Take the last update back please Moderator Edit: Clarified subject
Forum Posts
Heart rate and exercise tracking on Sense
Having issues with the sense heart rate tracker accuracy. Any one else with the same issue? I have followed all the recommendations, shaved my wrist, wiped the sensor, restarted, fully charged, etc… but routinely mid-exercise at max exertion I look d...
Sleep errors - continued
I had to continue my topic with a new one because replies were disabled on my original. Fitbit reps, please report these problems and get the bugs fixed. https://community.fitbit.com/t5/Sense/Sense-Sleep-errors/m-p/5748355#M75664 May report I've been...
Sense is not tracking my sleep data
All other health metrics are there except sometimes breath rate although, since it records the oxygen%, I assure you that I am breathing. Also, prior when i was getting detailed sleep data, the comparison to others my age/sex hasn't worked for 6+ mon...
Health Metrics does not show "Oxygen Saturation"
This has existed for several months eventhough I wear my Fitbit Sense always. The app says "no data in the past 24 hours. Any suggestions on how to fix this? Tx
Cardio load is never calculated.
Hi,Since a few weeks, the app has added cardio load for my Sense 1.This feature is working for my wife (she has a Sense 2) but mine is always showing zero.My watch is always on my wrist (except a daily 30min charge as my battery is aging), since mont...
Resolved! Is it true that the data for climbing floors is inaccurate?
Is everyone's data on climbing stairs accurate? I didn't climb any floors, I was on the first floor. After a while, the bar showed three floors,
Sense step discrepancy with the app
My Fitbit sense has been very good to me over the years. The past two days I have noticed a discrepancy from the watch to the app. About 1000 more steps on the app vs the watch. Could my watch be dying? Could the phone be pulling data from my phone t...
Sense stopped tracking my breathing rate
We moved from Minnesota to the Rocky Mountains a month ago. Ever since we moved, my Sense stopped tracking my BR. It still tracks SpO2 and all other health metrics normally. BR is the only one not tracking. I tried reading all the articles linked her...
Can't customize clock faces on my Sense
trying to customise a clock or access its settings will return a blank screen. is there an alternative way to customise clocks? i checked on the Fitbit website, through my account, but couldn't find the option thanksModerator Edit: Clarified subject
Sense stopped tracking my sleep data
My Fitbit Sense quit working properly once Google did away with the Desktop version. I'm paying for the premium version but my Fitbit rarely records my sleep doesn't record my vital signs, and steps are incorrect. I've been a customer since 2012 but ...
My Sense splits my exercise run activity in two
Hi, Please can anyone help. I was doing an outdoor Bootcamp class in the Park, I selected Run exercise on my Fitbit Sense. (I did not select Outdoor Workout exercise, as I know Outdoor Workout option will not appear on Strava). I pressed start and...
Sense stopped tracking my heart rate and sleep data
My sense has not tracked sleep since September 2023. It's not tracking my heart rate either. I have tried ALL the suggestions. Still not working. What now?Moderator Edit: Clarified subject
Massively inaccurate step count
As I have been sitting here typing this I have apparently walked another 50,000+ steps… yesterday. It is not only adding steps to my movement today, but also for the last 4 days. I have no idea what could be causing this issue.
Sense won't respond to anything
Okay I know this has been posted a lot on here, but I cannot seem to fix it! I've tried the whole factory reset process, but once I feel the longer vibration like it's about to turn on, it goes right back to the restart loop. Ughhh. Anyone have any o...
Sense is tracking too many calories burned
How accurate is the Fitbit sense 1 to count calories? I feel like I burn so much according to it? I think I burn around 2750 in a day but Fitbit sometimes go to 3500, I work in an office ... And workout 1h 3x a weekModerator Edit: Clarified subject
Resolved! Sense won't track my sleep data accurately
Is Fitbit ever going to fix the bug, glitch, whatever, on the sleep trackerModerator Edit: Clarified subject
Calorie totals incorrect on weekly display
Since last Tuesday, on the food page, the calories I enter for today show up on tomorrow for my calorie budget and for today, my daily total always shows what I entered from the day before.
Sleep stopped tracking my sleep data
I’ve tried everything that both posters and fitbit has said would fix the problem, but my Sense doesn’t track my sleep. It sort of worked one night when it registered that I slept only 3 hours, but nothing since then. Does getting up to go to the b...
Sense has not tracked my health metrics data since December 28th
My sense has not recorded any health metrics (except steps) since December 28th, 2023. No sleep, no average heart rate, no sp02, nothing. They are all blank. I have restarted the device and my phone. I have tried to reinstall the app, nothing is work...
Sense is not syncing my sleep data
The sleep is being collected on my watch, but nothing shows up in the morning (on either my watch or my husband's) until I log in when we fell asleep and when we woke up....then all, I mean all of the sleep stage information appears! What is going o...
Hugely exaggerated step counts
Since the last app update, I've been seeing some days with ridiculously high step counts that are incorrect. I've opened the app and seen the spinning numbers double the actual count for the day.While a good day for me is typically 14,000 to 18,000 ...
Sense display is messed up
My Fitbit Sense no longer displays the steps, sleep score, and heart rate without pressing the left button. The trajectory lines show, but the specifics do not. Picture below. I have unpaired phone and watch, turned off the watch and restarted, fo...
Fitbit Sense: Difficulty with tracking biking exercise, it gets out on pause occasionally
I've got Sense (v3, I guess). More often than not, when I ride my MTB with exercise tracking on, occasionally, back of my palm pushes the watch down the wrist so that the buttons on the left get pressed. This makes the watch put the exercise on pause...
Sense Activity tracking has become simplified
Hi there, my Sense is still tracking all my exercise activities, but it no longer shows detailed workout info / gps info / heart rates etc…. What’s going on?? Screenshot shown from my workout today….. how can I get all that info back?
Sense stopped tracking my sleep data
i did a factory reset. did not help.Moderator Edit: Clarified subject
Wrong HRV statistics applied in Readiness score
For free trial and subscribed Premium members, the Readiness score is based on wrong HRV statistics data, with this example showing it.Symptoms description:I noticed rather high Readiness scores, suggesting to explore the daily unrealistic limits, sh...
Sense device has gone dead. No response to buttons or screen. Charger seems to hold, and app says ba
Sense device has gone dead: Black screen, no button/screen response. Still attaches to charger, and app says battery is “medium.” Please advise!
New dashboard
I hate the new dashboard. Can we get the old one back?
Resolved! Fitbit Sense Core Stats display issue
For a few weeks now my Fitbit Sense has been displaying some alphanumeric string codes on the core stats screen in place of the usual labels and units. See the below screenshot.I have tried resetting the watch and syncing with my phone, but neither p...
Sense will not track steps or heart rate
Good afternoon. My Sense is about 2 years old. A great fitness watch and timepiece. Two days ago, it went to the Fitbit logo and stayed for about 12 hours. Now it will not track steps or show my heart rate. No lights on the bottom of the watch. ...
Problems with Snore & Noise Detect feature.
I have had ongoing discussions first with telephone CS who then escalated to a supposed higher level tech support. There have been about 15 emails back and forth with no resolve to my issue. The problem is that some days the Snore and Noise detect f...
Resolved! SpO2 and ECG
When these 2 features will be available in Ukraine. Its very important to me features but i can't use them for what i pay my money...
Health Metrics shows "No Recent Data"
I’ve worn my new Sense for 6 days and nights and it still says “No Recent Data” for heart rate variability, skin temperature, and breathing rate even though I’m based in the US. SPO2 reading only worked 2 days. Resting heart rate has worked every day...
Sense won't track my readiness score
I am not receiving a Readiness score. ?? I am wearing my Sense all day & night except when charging. It has been 14 Nights. Anything else I should do? Moderator Edit: Clarified subject
Letters and numbers no longer show up after update on Sense
Not sure if this is the best place, but my Fitbit Sense no longer has letters or numbers that show up on any of the screens since I updated it earlier this week. It will tracks to my phone app, and I can scroll through everything, but am unable to se...
Resolved! Sense won't track my EOV data
I have tried force stop, restarting and resetting the Bluetooth connection methods. Nothing seems to work. Any suggestions? Moderator Edit: Clarified subject
Sense is increasing the battery usage
Has anyone else seen a marked increase in their Fitbit Sense battery usage? A battery for me use to be able to last 4 or 5 days - I would refrain for charging it when I was washing, just to see how long it would last. In the last 2 weeks though, ther...
Resolved! Sense stopped tracking my breathing rate data
The breathing rate stopped working about 4 days ago. How do I fix this? Moderator Edit: Clarified subject
Resolved! Does the fitbit sense read blood pressure?
I have a Fitbit Sense and was wondering if I could read my blood pressure using the device. Thanks!