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About the Fitbit app version 3.26.1

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-30-2020 13:02 - last edited on ‎07-30-2020 16:32 by Fitbit Moderator

‎07-30-2020 13:02 - last edited on ‎07-30-2020 16:32 by Fitbit Moderator

  • Well it worked up until today!!  Ya didn’t fix it

 

Moderator Edit: Clarified subject

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‎07-30-2020 08:28

‎07-30-2020 08:28

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 tell me is you see the problem?????

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‎07-31-2020 13:49

‎07-31-2020 13:49

Hi @Lorried, it's nice to see you again in our Community Forums. 

 

I am sorry to hear you're having difficulty with the Fitbit app after updating to version 3.26.1. I am sorry that you are going through this situation and I am here to help. To better assist you, please let me know the details of the issue with the app. I will be glad to investigate. Meanwhile, I recommend doing the following:

 

  1. Log out from the Fitbit app.
  2. Force quit the Fitbit app.
  3. Reboot your phone.
  4. Open the Fitbit app and log back in to your account.

Looking forward to hearing back from you.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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