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Active minutes and calories burned are inaccurate for the day.

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‎08-12-2017 13:47 - last edited on ‎08-14-2017 05:49 by Moderator Alum

‎08-12-2017 13:47 - last edited on ‎08-14-2017 05:49 by Moderator Alum

Hi according to my Fitbit I have done 1400 active minutes everyday !

and burnt 5 k calories 

how do I reset it or fix it please?

thanks

 

Moderator Edit: Clarified Subject.

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‎08-14-2017 07:27

‎08-14-2017 07:27

Hello @JanSqu, thanks for joining us, it's great to have you on board the Fitbit Community. Smiley Happy

 

This seems like a very odd situation, since when have you experienced this issue? Have you restarted your tracker lately? If so, please take a screenshot of your app Dashboard and your online Dashboard so I can check this further. 

 

Thanks for your patience and understanding, if there's anything else i can do for you, please feel free to reply. Smiley Wink 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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