Active minutes tracked, but not recognising workouts/days of exercise?

[ellieb95]

My charge 2 is recognising that I have had 47 active minutes today however my days of exercise and the workout itself is not being recognised. I did 15 minute of intervals on the treadmill and 30 on the bike and neither have been recognised or logged as days of exercise. It also missed my circuit training yesterday but logged the active minutes so I had to manually enter this. I’ve restarted Fitbit, updated iOS and Fitbit app, but nothing is working. I don’t want to have to manually input my exact workout every time as I don’t know the calories etc - this is what I bought a Fitbit for? Please can someone help?

[ellieb95]

It correctly recognised my morning workout on Thursday but then I had an hour long personal training session in the night time which it did not recognise at all however it did add the active minutes on.  It is since then my actual workouts have not been recognised. Please can someone give any advice on this as I am very reliant on it and like to keep track of what I am up to

[mrFibb]

Hi, did you ever get this sorted?

My FitBit profile is not recognising indoor bike workouts that I do on the FitBit coach app.

[MrMarv]

@ellieb95 and @mrFibb -

FORGET EVERYTHING BELOW. I missed the "FitBit Coach" reference and Coach sessions linked to a FitBit account are supposed to create an exercise record.

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I believe you will find that FitBit devices only automatically track seven different exercises. FitBit calls it "auto-recognizing".

See the third point in the help article https://help.fitbit.com/articles/en_US/Help_article/1785.htm

The list matches the list available for auto-recognizable exercise in the app (Account>Goals>Exercise and another spot in the app - see below).

For those types of exercise not auto-recognized there are options for tracking.

1. Some devices, like my Versa 2, have exercise apps built in that when the exercise is complete will post the results to your app and subsequently to the web when you sync.
2. Your iOS app has the ability to track a limited number exercises, but you have to tell it to start tracking. Those exercises are Run, Walk and Hike. You get there by tapping on the exercise tile on the Today screen and then tapping on the stopwatch icon at the top right of the screen and selecting "track" (the gear icon on that screen is another way to set which of the seven auto-recognized exercises are tracked).
3. As @ellieb95 has been doing, you can enter an exercise after the fact on the same screen by selecting "Log". You most recent logged events will show and you can search for more. Be careful to update all exercise elements presented to you faithfully or you may end up loosing steps/calories/etc as you will find the exercise data entered overwrites those values for period of the exercise.

In summary, your device/app will not automatically recognize any type of interval training, circuit training nor indoor bike sessions as such. It will still track active minutes, steps, calories burned, etc as those will be tracked as if you were just walking around the house/office/store/etc. The device doesn't know you are exercising, as such, but knows you were doing s-o-m-e-t-h-i-n-g.

Those sessions M-A-Y be auto-recognized as either "Sport" or "Aerobic Workout" depending on the type of movement and intensity A-N-D if you have enabled the iOS app to auto-recognize them. Case in point, I sometimes have rigorous sessions of Palm tree trimming tracked as "Sport", probably because of the amount of movement and the heart rate increase during the chore.

I also have lengthly sessions of "Play-time" with my grandson logged as "Sport". A three-year old boy can run you ragged, let me tell you.

I hole this helps and welcome to the boards - both of you.