09-27-2016 06:49
09-27-2016 06:49
09-28-2016 07:24
09-28-2016 07:24
Hi there @gpap925, good to see you around. Thank you for bring this up and I looking if this is a know issue and so far there are no other reports, but I replicate the scenario and I get this, which is similar of what you mentioned on your post:
If this is what you refer, just let me know so I can share this with the developers.
See you soon and if you have more questions let me know.
"Great things are done by a series of small things brought together.” What's Cooking?
09-28-2016 08:23
09-28-2016 08:23
Hello @RobertoME....Yes, this is the exact issue I am running into. Thank you for looking into it.
09-29-2016 04:05
09-29-2016 04:05
Hi there @gpap925, thank you for confirming this. I already passed this issue and will be escalated for our developers team start looking into it. Although I don't have an specific timeframe that I can share with you, I will let you know if I received more news.
Most of the times these issues are fixed with new versions of the Fitbit app, so my recommendation is to keep an eye for the next app updates. Click here to be redirected to the iOS App Store.
If you have further questions, just let me know and see you around.
"Great things are done by a series of small things brought together.” What's Cooking?
09-29-2016 08:07
09-29-2016 08:07
@RobertoME Thank you....I will be on the lookout for the next app update