help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Activity Tracker

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-28-2017 16:47

‎01-28-2017 16:47

I just got an iPhone 7 and while I did download my Fitbit I have been unable to download the activity tracker (the one with the different colored circles for different activities - which perhaps is why I have been able to pair with my apple warch). Any suggestions?  Thank you. Adrian

Best Answer
0 Votes
1 REPLY 1

‎01-30-2017 07:01

‎01-30-2017 07:01

Hello @spi, thanks for joining us, it's a pleasure for me to welcome you to the Fitbit Community! Smiley Happy

 

Currently, the Apple Watch is unable to be linked to the Fitbit app, only Fitbit trackers which is why you haven't been able to pair it. However, it is possible to set up your iPhone as a tracker by using MobileTrack on the Fitbit app.

 

To set up MobileTrack:

  1. Open the Fitbit app 
  2. Tap on the Account tab and then on + Set up a Device
  3. On the list, select MobileTrack.
  4.  Follow the onscreen instructions to finish.

MobileTrack uses the sensors on your phone to count steps and distance, based on this information and your BMR, it will calculate calories as well. 

 

I hope this can be helpful, give it a try and keep me posted in case you need anything else! Smiley Wink

 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes