05-07-2018
18:38
- last edited on
05-08-2018
07:31
by
MarcoGFitbit
05-07-2018
18:38
- last edited on
05-08-2018
07:31
by
MarcoGFitbit
My steps are not showing on my Fitbit since the update. I have no activity. I tried to add them back and pushed the bottom and did no see a bottom on the screen. It is gone. I am so mad.
Moderator Edit: Clarified Subject.
05-08-2018 07:35
05-08-2018 07:35
Hello @Stacylea1993, I hope you're doing well, thanks for joining the Fitbit Community.
I appreciate you have brought this to my attention and for letting me know you have already tried to edit the Dashboard but the tiles are not showing to be added. Usually when a tile is not showing in the Fitbit app and it's not showing as hidden is because your tracker has been removed accidentally from the account: To check this, please tap on the Account button and verify that your tracker is listed under your Name. If it's not, please set it up as a new device:
Please note that if this has happened recently, your information from previous days will still be available as Fitbit trackers can store up to 7 days of detailed information and 30 days of general information.
I hope this can be helpful, give it a try and keep me posted in case you need anything else.