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Activity categories not working

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‎06-09-2021 21:44

‎06-09-2021 21:44

I’ve had my Fitbit for over a year and have never been able to search for sports categories. It used to list sports but now that’s not showing. Anyone else have this issue? 

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‎06-13-2021 17:19

‎06-13-2021 17:19

Welcome to the Fitbit Community, @Sophien27.

 

Thanks for the details shared in your post. I understand your concern and recommend trying the following:

 

  1. Log out from the Fitbit app.

  2. Force quit the app and check if it is updated to the latest version by following these steps.

  3. Clear your iPhone cache: How to Clear Your Browser's Cache on an iPhone.
  4. Reboot your phone.
  5. Open the Fitbit app and log back into your account.

You can confirm the steps to log exercises in How do I manually log exercises in the Fitbit app? 

 

Hope this helps.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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