Activity duration and calories burned headings not showing

[TSMDR]

Since changing from Charge 2 to the new Versa a few days ago I no longer see activity duration and calories burned showing on the activity list. It now shows distance and pace which is irrelevant for circuit training/spinning etc obviously more relevant to treadmill or outdoor running/walking. 

So far I’ve tried:

1/ recategorising the activity.... no change.... says distance and pace regardless of activity type. 

2/ deleting and reinstalling Fitbit app - no change. 

3/ restarting the Versa - no change. 

4/ calling Fitbit support, twice, they have no clue what I’m referring to despite sending screen pics and say it all matches previous activities - NO IT DOESNT!!! 

5/ repeatedly banging my head agsinst a wall - no change apart from headache!!! (Joke!!!... don’t try this at home!)

cant see any settings to change it in the many settings pages. 

Displays ok in computer but I rarely ever use that, I like the App. 

I’ve notice logging an activity manually works but then why should I have to do that when it worked perfectly well before, and I can see progress (or not) on the display when doing it. 

Many ideas guys??

Thanks. 

Tim

[TSMDR]

So I’ve just found this (below) .... similar thing I think. 

Will give it a go and see if it works!! It did work for the original person who asked. 

Will update when done. 

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Thanks for stopping by @kiti, hope you're doing good! Hmmmm.... this is very strange my friend. I'd recommend the following:

1. From the Fitbit app dashboard, tap the Account icon > your device image.
2. Tap Exercise Shortcuts. 
3. Swipe left on Weight exercise shortcut and remove it. 
4. Log out of your Fitbit app.
5. Force quit the app.
6. Turn off the Bluetooth.
7. Shut off your phone and turn it on after 1-2 minutes.
8. Turn on the Bluetooth.
9. Log back into your Fitbit app.
10. Tap Exercise Shortcuts.
11. Re-add Weight shortcut by tapping the + icon and selecting it.

Give this a go and let me know if the distance is still appearing after syncing your workout! 

[TSMDR]

YESSSS!!! This works 🙂