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Activity not showing in the app

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‎10-23-2024 12:18

‎10-23-2024 12:18

My app is not showing activity, either by tracking or adding manually. It allows me to add but then disappears after synching.

I have deleted and reinstalled the app. Restarted the phone with no success.

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‎10-29-2024 07:34

‎10-29-2024 07:34

Hi @Den38. Welcome to the community forums. 

Thank you for sharing the inquiry regarding your Luxe. 

Please, make sure you are using the latest version of the Fitbit app: How do I use the Fitbit app?

In addition, try to perform the following steps: 

  • Log out from the Fitbit app.
  • Force quit the Fitbit app and reboot your phone.
  • Open the Fitbit app and log back into your account.
  • Check if the issue is still happening.
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