01-01-2020 15:43
01-01-2020 15:43
I bought 5 Fitbit versa 2’s for my family for Christmas. When I go to add family it tells me it’s only for Ace and Ace 2. That’s completely nuts. And then I found out the Fitbit (while supported by the amazon fire), cannot be set up with the tablet. So how do I use my phone with out now having to purchase 4 more phones or computers?
01-02-2020 05:44
01-02-2020 05:44
Hello and welcome to the Fitbit Community @wccrurl
Unfortunately you can't connect multiple devices that use the Fitbit App Gallery to one account. For Fitbit Charge 3, Fitbit Ionic, Fitbit Inspire series, and Fitbit Versa series, only connect one of these devices to your account at a time. This help article will explain it in more detail: https://help.fitbit.com/articles/en_US/Help_article/1715/?q=Multiple&l=en_US&fs=Search&pn=1
So each of the Versa 2’s would need there own account.
I hope this did indeed answer your question. Please let me know.