help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Adding user

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-21-2017 10:53

‎08-21-2017 10:53

I tried to add my son as another user. It wouldn't let me bc he's too young. So I tried to start over but use my birthday.  It won't let me add any new users now. Anyone know how to reset this?

Best Answer
0 Votes
1 REPLY 1

‎08-21-2017 23:00

‎08-21-2017 23:00

Welcome to the forums @CLH73

 

In this case, contact customer support at this link - click

 

There is a phone number for the USA, an online chat option and web based email for those out of the area.

 

Keep us informed.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer