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After updating to 2.86, the Notifications's red dot is showing up.

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‎01-23-2019 12:22 - last edited on ‎01-24-2019 07:24 by Moderator Alum

‎01-23-2019 12:22 - last edited on ‎01-24-2019 07:24 by Moderator Alum

Ever since I updated to 2.86. every time I open the app on my iPad it tells me I have a notification, but when I go to Notifications there is nothing there. On the web page I have no new notifications or messages--in fact, the last notification is more than a year old and the last message is 59 days ago. It certainly looks like you folks broke something with the last update.

 

 

IMG_0031.jpg

 

Updates: turning bluetooth off makes no difference. I tried logging out and logging back in, and the year-old notifications are now gone--it says No notifications to display--but the red dot is still there. Please make it go away!

 

Moderator Edit: Clarified Subject + Format.

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‎02-13-2019 07:08

In response to RevvedUp

‎02-13-2019 07:08

Hello @RevvedUp, I hope you're doing well, thanks for taking the time to reply. Smiley Happy

 

 appreciate you have come back. Please note that as mentioned earlier, our team is aware of this issue and are currently working on it but may not be able to provide a fix in the immediate future. Once we have more to share with you about the status of this situation, we'll make sure to post it here in the official Forums. 

 

Thanks for your patience and understanding, have a great day. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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