help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

All day sync issue with Versa 2

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-11-2021 06:23 - last edited on ‎03-12-2021 14:01 by

‎03-11-2021 06:23 - last edited on ‎03-12-2021 14:01 by

To clarify, it will sync but I have to do so manually, by opening up the app and waiting 30sec to 5 mins depending on how much data needs to get synced. 

Everything is updated, I have tried all the troubleshooting techniques.

 

At this point I would just by an Apple Watch but the battery doesn’t last long enough.

 

Is there ever going to be a fix for this or nah?

 

 

Moderator edit: subject for clarity 

Best Answer
1 BEST ANSWER

Accepted Solutions

‎03-12-2021 14:00

‎03-12-2021 14:00

Welcome to the Fitbit Community, @Oberon1.

 

Thanks for the details shared in your post. I understand how you are feeling and appreciate your troubleshooting efforts. Data should automatically sync to the Fitbit app throughout the day. Each time you open the Fitbit app, your device syncs automatically when it's nearby. I recommend leaving the Fitbit app running in the background of your phone, making sure your phone is connected to cellular data or Wi-Fi and the Bluetooth setting is turned on. For more information about syncing your device, see How do Fitbit devices sync their data?

 

Hope this helps.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

View best answer in original post

Best Answer
1 REPLY 1

‎03-12-2021 14:00

‎03-12-2021 14:00

Welcome to the Fitbit Community, @Oberon1.

 

Thanks for the details shared in your post. I understand how you are feeling and appreciate your troubleshooting efforts. Data should automatically sync to the Fitbit app throughout the day. Each time you open the Fitbit app, your device syncs automatically when it's nearby. I recommend leaving the Fitbit app running in the background of your phone, making sure your phone is connected to cellular data or Wi-Fi and the Bluetooth setting is turned on. For more information about syncing your device, see How do Fitbit devices sync their data?

 

Hope this helps.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer