All my challenges sync except one.

[MissAlyssa]

All of my challenges have synced correctly except a valley loop challenge that says it hasn't synced in 2 days. 

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @MissAlyssa, thanks for joining the Fitbit Community, it's great to have you on board! 

This seems like a very odd situation. If you haven't done it yet, please update the Fitbit app. After that, if the information is still not syncing on your challenge, please try the following:

• Force-close the Fitbit app by double tapping the home button on your phone and swiping up the app. If this doesn't seem to work, please:
• Log out from the app, restart your phone and log back in. 

I hope this can be helpful, give it a try and let me know in case you need anything else! 

[dbailey4]

Yes, I am having the same problem. Everything updates except the valley loop.  I am on the latest version of fitbit and have restared my phone twice.  The message I see is last synced 6 hours ago even though all the all the other challenges have updated.  It would be nice if there is a sync or refresh option.  

[MarcoGFitbit]

Hello @dbailey4, have a warm welcome to the Fitbit Community, it's great to see new faces around. 

Thanks for letting me know about this issue. Our engineers are aware of the problem and are working to resolve it as quickly as possible. 

I'm  sorry for any inconvenience this situation has caused. I appreciate your patience and look forward to getting you back on track. In the meantime, if there's anything else I can do for you, please feel free to reply. 

[EmmieS]

I have the same thing! Also with the valley loop!

The rest is synchronizing fine...

Hope it can be fixed! In this way I'll be with the last ones always.;-)

[Mamabear2113]

All these years later and nothing has been done about it. I was trying to complete it in one day, but it stopped syncing my steps once I had 11,000 steps left. I now only have about 4,000 steps left but it won't change. Just delete Valley Loop from the app and save everyone the trouble since nothing has been done about it.

[schnika]

Just ran into this issue today...