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Allow us to connect multiple devices on Fitbit app

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‎06-20-2022 16:29 - last edited on ‎06-21-2022 15:35 by Fitbit Moderator

‎06-20-2022 16:29 - last edited on ‎06-21-2022 15:35 by Fitbit Moderator

Please update app to support multiple devices. I have a charge 5 and just bought a Versa 2, but when I paired with the Versa it disconnected from the Charge

 

Moderator Edit: Clarified subject

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‎06-21-2022 03:42

‎06-21-2022 03:42

Hello @KYjogger123 and welcome to the Community.  This issue isn't specific to the iOS app.  This is a Fitbit programming limitation that started when Fitbit introduced the Gallery for clocks and apps.  Only one Gallery enabled device on your account at a time.  Sorry.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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