08-16-2018
02:01
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08-18-2018
11:26
by
MarcoGFitbit
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08-16-2018
02:01
- last edited on
08-18-2018
11:26
by
MarcoGFitbit
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My Fitbit Alta HR is logging elliptical "workouts" that I actually haven't completed. Some of them would even have been while I was sleeping; and the heart rates do not make any sense (50 minutes at 70 avg bpm at 06:56 this morning; 18 min at 68 rpm at 05:28 this morning; and 17 min at 89 avg bpm at 21:42 on Tuesday). How can I resolve this?
Moderator Edit: Clarified Subject.

08-18-2018 12:41
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08-18-2018 12:41
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Hello @AlyssaVratsanos, thanks for joining the Fitbit Community, it's great to have you on board.
Thanks for bringing this to my attention. I have moved your post from the iOS board to the Alta HR board to keep the Forum organized. Tell me, since have you experienced this issue? Have you restarted your Alta HR already? When you're sleeping, is there a vibrating source next to you or a fan?
This information will be very helpful for me to check this further and determine what should we do next. Thanks for your patience and understanding, I'll be waiting for your reply.

