07-31-2018
14:00
- last edited on
08-01-2018
04:44
by
MarcoGFitbit
07-31-2018
14:00
- last edited on
08-01-2018
04:44
by
MarcoGFitbit
I paired my altahr to my I pad and it is working I want to set up the same on my iPhone notable to set up how to set up
Moderator Edit: Clarified Subject.
Answered! Go to the Best Answer.
08-01-2018 04:57
08-01-2018 04:57
Hello @Nagabhasu, I hope you're doing well, it's nice to see you around.
Thanks for bringing this to my attention. Please note that you don't need to set up your Alta HR on your phone, as it's already set up in your account, when you open the Fitbit app on your phone, the Alta HR should start syncing. However, I would like to suggest you to go to the Bluetooth settings on your iPad and check if your tracker is on the list of paired devices. If it is, tap on it and select Forget this Device before trying to sync your Alta HR with your iPhone.
If you're still having trouble syncing your tracker, I would like to suggest you the following:
If your device still won't sync, try these steps:
I hope this can be helpful, give it a try and keep me posted in case you need anything else.
08-01-2018 04:57
08-01-2018 04:57
Hello @Nagabhasu, I hope you're doing well, it's nice to see you around.
Thanks for bringing this to my attention. Please note that you don't need to set up your Alta HR on your phone, as it's already set up in your account, when you open the Fitbit app on your phone, the Alta HR should start syncing. However, I would like to suggest you to go to the Bluetooth settings on your iPad and check if your tracker is on the list of paired devices. If it is, tap on it and select Forget this Device before trying to sync your Alta HR with your iPhone.
If you're still having trouble syncing your tracker, I would like to suggest you the following:
If your device still won't sync, try these steps:
I hope this can be helpful, give it a try and keep me posted in case you need anything else.