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Alta compatibility with iphone 8

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‎04-13-2018 11:23

‎04-13-2018 11:23

Hi! 

 

I recently purchased an iPhone 8 and cannot seem to sync it with my Alta. My 6s is on the same version of iOS and it works fine, but the new phone won't connect. I've seen this question in some older feeds and have tried a few of the fixes there but it cannot pair with my device. Any ideas? 

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‎04-13-2018 18:12

‎04-13-2018 18:12

Hello @Karlibitme, make sure on your 6s, the Bluetooth is disconnected with your Alta. Click on settings, bluetooth, and the device name then click 'forget this device' (or something along the lines of that) and you should be able to sync from your 8 now. It worked for my Charge HR. Good luck!

 

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sarah, usa | versa, charge hr (retired)

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2 REPLIES 2

‎04-13-2018 18:12

‎04-13-2018 18:12

Hello @Karlibitme, make sure on your 6s, the Bluetooth is disconnected with your Alta. Click on settings, bluetooth, and the device name then click 'forget this device' (or something along the lines of that) and you should be able to sync from your 8 now. It worked for my Charge HR. Good luck!

 

Want Spotify for Versa? Click Here to Vote!

Click Here to Vote for Low Power Mode!

sarah, usa | versa, charge hr (retired)
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‎04-13-2018 21:32

In response to sarah_lin8

‎04-13-2018 21:32

Thank you!!! This worked!
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