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Alta hr not receiving messages

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‎04-11-2020 13:45

‎04-11-2020 13:45

After my iPhone updated I can no longer receive calls or texts on my Alta hr I have factory rest, uninstalled and reinstalled. I have made sure everything is connected and still nothing

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‎04-13-2020 10:51

‎04-13-2020 10:51

My Alta HR has been like this since the iOS 11 update and I haven't received text messages for what seems like forever. I was hoping the iOS 13 update would help but that was a hard no. I've deleted and redownloaded the app, forgot my device and added it again on Blutetooth as well as turned off notifcations and turned them back on again. Absolutely zero luck - It's definitely extremely frustrating and I'm probably just going to go and get a new device. 

 

Good luck!! 

Cheers

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