Alta not able to sync.

[Krispycat70]

My Fitbit Alta won’t synch with my iPhone 7+ since yesterday. Bluetooth working for other things not my Alta. Manual sync not working either? 

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @Krispycat70, have a warm welcome to the Fitbit Community, it's great to have you on board. 

Thanks for bringing this to my attention, have you tried to restart your Alta and your phone lately? If so, I would like to suggest checking the following:

• Make sure you have a strong WiFi signal when trying to sync your tracker
• Make sure there are no other Bluetooth devices around that might interfere with the syncing process. 

If your tracker is still not syncing, my best recommendation is to set up your tracker as a new device to reset the connection between your tracker and your phone. Don't worry, none of the information already stored in your account will be deleted. 

To set up  your tracker as a new device:

1. Go to the Bluetooth settings on your phone and check if your tracker is on the list of paired devices. If it is, tap on it and select Forget this Device.
2. Open the Fitbit app and tap on the Account symbol at the top right corner of the screen, then tap on "Set up a New Device"
3. Choose your tracker and follow the onscreen instructions to continue
4. When the app asks you to replace your current tracker, please replace it and continue with the process.

I hope this can be helpful, if there's anything else I can do for you please feel free to reply.