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Alta won't Sync with anything.

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‎01-29-2017 04:09

‎01-29-2017 04:09

Yesterday I bought two identical Alta's for my daughter and I. Hers syncs with her iPhone 6 and laptop perfectly, mine won't sync with my iPhone 7 plus or laptop. I've troubled shooted everything, tried reinstalling 5 times - I've wasted too much time on this the last two days when I could have b RN getting steps up. I'm thinking of returning it. What should I do? Thanks in advance.

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‎01-29-2017 04:42

‎01-29-2017 04:42

Awesome troubleshooting

 

Since having done everything possible, fastest to exchange at the store of purchase. Cat Embarassed

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