01-09-2025
09:19
- last edited on
01-09-2025
11:21
by
ManuFitbit
01-09-2025
09:19
- last edited on
01-09-2025
11:21
by
ManuFitbit
I don’t want to see this message and can’t figure out how to remove it.
I have cardio load disabled as a metric to see on the main screen but I still see this notification. Even dismissing it (hitting the x) doesn’t prevent it from showing next time you open the app.
Anyone figured out a way to remove this permanently?
Moderator edit: clarified subject.
05-12-2025 05:29
05-12-2025 05:29
Fortunately, I don't have the "hard set required" issue, just the regular cardio nag pop-up window. I wish there were a way to delete that option and not receive the notifications!
05-14-2025 09:12
05-14-2025 09:12
Adding yet another comment as four + months in and we still do not have any resolution.
Is anyone from Fitbit reading this? It seems we have been promised an update to the app (several have come and gone since that promise) and that "should" remove the nag - not true.
Every week I fully delete all of my cardio data so I don't have to see this worthless notification - I have to do this every week to at least have a few days of nag free usage.
To add insult to injury, ever since this stupid feature was forced upon us, other functionality has dramatically decreased. My phone app and my watch don't sync correctly - and the phone app is very often now overstated because the watch app is wrong (somehow Health Connect is the most accurate - no clue how that can be!).
I have been hitting my daily goal for close to a year, but the app is telling me I have a 3 day streak - how can this be so completely wrong?? I don't really need this notification either, but at least make it accurate.
When is anyone from Google/Fitbit going to resolve the ongoing frustrations or is customer service something they have eliminated in their quest to be an AI company????
05-14-2025 09:43
05-19-2025 13:14
05-19-2025 13:14
Nope. My notifications are already OFF and I still get this stupid message.
05-19-2025 13:35
05-19-2025 13:35
It seems everyone is experiencing the same issue. Delete all cardio data, but the nag notification still returns with a vengeance!
05-19-2025 22:18
05-19-2025 22:18
I'm a long-covid patient and got a fitbit to monitor my heart rate (in rest/daily life) and sleep. Fitbit/Google: please give an option to remove this super frustrating cardio load messages!! I don't need even more confrontations that i cannot exercise anymore as i used to and would want to. So painful!
05-20-2025 04:35
05-20-2025 04:35
Sending a virtual hug Trdv. I know how obnoxious this feature can be, even for someone without a chronic illness. They were monitoring this thread in the past. I don't know why they haven't addressed this.
05-21-2025 06:19
05-30-2025 14:46
05-30-2025 14:46
How did you disable it as a metric?
05-30-2025 14:57
05-30-2025 14:57
Is this possible? Do tell!
05-30-2025 15:05
05-30-2025 15:05
I finally managed to get rid of the notification by deleting ALL the data from my account. And removing my Fitbit device from the app
05-30-2025 15:09
05-30-2025 15:09
I keep deleting all cardio data but the nag notification still returns. If you disconnected your Fitbit from the app, did you reconnect it? Otherwise, none of your data is synced, right?
05-30-2025
15:33
- last edited on
05-31-2025
08:32
by
FatimaFitbit
05-30-2025
15:33
- last edited on
05-31-2025
08:32
by
FatimaFitbit
I did not. I am now using something other than Fitbit…
05-30-2025 16:37
05-30-2025 16:37
Yes, understood!
05-31-2025 05:25
05-31-2025 05:25
It still comes back, but now it's bumped by the message about labs. Which is also a little annoying to me because I have responded "no thanks", but there it sits. FITBIT EMPLOYEE, if you're here, some of us use the app for information only, not for guidance. Guidance options are nice for those who want it, but please respect the rest of us who don't!
05-31-2025 05:43
05-31-2025 05:43
I do similar workouts with water aerobics and walking. Some days I'm "overtraining" and other days I'm "at risk of undertraining". Just SHUT UP! I know what I'm doing!
05-31-2025 06:39
05-31-2025 06:39
Right?? Besides it being a feature I don't want, it seems completely off and random.
05-31-2025 06:50
05-31-2025 06:50
That's exactly right--I use my Fitbit for INFORMATION ONLY, not for guidance. So the cardio nag notifications are useless and invasive. PLEASE allow us to opt in or out!
06-04-2025 23:16
06-04-2025 23:16
I think you were misinformed by Support. My Notifications were already off but the useless banner about hitting the target heart rate still appears.
06-05-2025 05:52
06-05-2025 05:52
I did finally figure it out! Waited a few days to make sure!!! Change your goal to maintaining fitness instead of increasing fitness. And the message will be gone for good.