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App 2.40.1 crashing on iOS11

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‎09-30-2017 21:31 - last edited on ‎10-02-2017 07:19 by Moderator Alum

‎09-30-2017 21:31 - last edited on ‎10-02-2017 07:19 by Moderator Alum

After updating to iOS11, App is always crash when returning to another screen after looking friends feeds.

 

Moderator Edit: Clarified Subject.

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‎10-02-2017 08:48

‎10-02-2017 08:48

Hello @rickey0718, thanks for joining the Fitbit Community, it's a  pleasure for me to welcome you. Smiley Happy

 

Thanks for letting me know about this issue. Our engineers are aware of the problem and are working to resolve it as quickly as possible. In the meantime, please update the Fitbit app as we have just released a new version of it and check if it's still crashing. 

I'm sorry for any inconvenience this situation caused. We appreciate your patience and look forward to getting you back on track. If there's anything else I can do for you, please feel free to reply. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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‎10-09-2017 14:12

In response to MarcoGFitbit

‎10-09-2017 14:12

Same problem as poster.  iOS 11.0.2 and most recent update of Fitbit app - it's still crashing in this scenario.

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